To use a promotional/discount code:

• Proceed to payment and enter your code in the ['Discount Code'] field.

• Click ['Apply'] to view your new total before finalizing your order.

• Only one code can be used per order.

If you have trouble entering your promotional code, try clearing the cache in your web browser or repeat the operation on another device.

Our delivery times are about 2 to 4 weeks, as all our orders are produced on demand and one after the other. The delivery times do not therefore depend on the model, color or destination of your order.

Since each part is made to order, we cannot immediately provide a precise delivery date. But as soon as your order is ready to be shipped, you will receive an email with "Your order is on its way" in the subject line. Our logistics partner will then contact you to keep you informed and agree on a delivery date that suits you.

Thank you for your patience—we make your CORDY product with care, just for you! 🧸

Here are the steps to follow if your sofa or other product arrives damaged:

Support your request with documents: take clear and sharp photos of the damage as soon as possible. This will help us to understand the problem and deal with it as quickly as possible.

Contact our customer service: contact us at contact@cordyhome.co, if possible within 48 hours of receiving your product, providing us with your order number, a short description of the damage and photos you have taken.

We take care of the rest: our team will review your file and work with you to find the best solution, whether it is a replacement, a repair or another suitable option. Your satisfaction is our priority, and we will do what is necessary to resolve the issue quickly and efficiently.

Shipping costs can be estimated directly on the product page. The exact price will be displayed at checkout. The price varies depending on the delivery location and may vary based on factors such as the route used and carrier availability.

We are aware that the delivery costs of a large sofa can seem high. Shipping oversized furniture requires special transport, and we work closely with trusted carriers who specialize in the careful handling of our products. Your sofa can then arrive safely and on time to give you the quality CORDY experience you deserve.