Refund policy

This Return and Refund Policy applies to all orders placed on the website cordyhome.co, operated by CordyHome.

By placing an order, you agree to the terms below.

1. Return Window

You have 30 days from the date of delivery to request a return.

After this 30-day period, we unfortunately cannot offer a refund or exchange.

To be eligible for a return, your item must meet one of the following conditions:

All approved returns must be sent to the following address:

CordyHome Returns Department
16 rue de la Magdelaine
72200 La Flèche
France

⚠️ Important: Do not send any item back without first contacting us at contact@cordyhome.co. Unauthorized returns may not be processed.

Depending on the product and supplier location, some returns may be redirected to a fulfillment partner.

To initiate a return, please contact us at:

Please include:

Once your request is approved, we will provide return instructions.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

If you have not received your refund yet:

If the issue persists, contact us at contact@cordyhome.co.

If the return is due to our error (wrong or defective item), we cover return costs
Otherwise, return shipping costs may be the responsibility of the customer

If your order is delayed or missing, please contact us so we can investigate with the carrier.